Data Protection Policy

77 Joya's Privacy Policy — Your Data, Your Rights

When you use 77 Joya, we handle your data with the utmost confidentiality. On this page, you'll find full details on what information we collect, how we use it, and what rights you have.

Last Updated: January 1, 2026
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Data Monitoring
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Sale of Data to Third Parties
GDPR
International Standards
Core Commitments
How Much We Value Your Privacy
Keeping every piece of your data safe at 77 Joya is our top priority
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End-to-End Encryption

All your personal data and financial transactions are secured with 256-bit SSL encryption — fully protected against interception.

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Never Sold to Third Parties

77 Joya never sells your personal information to advertisers or any third party. That is our commitment.

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Your Control

You can view, correct, or request deletion of your data at any time. Full control stays with you.

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Cookie Transparency

We're fully transparent about which cookies we use and why. You can disable non-essential cookies at any time.

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International Standards

Our privacy policy has been developed in compliance with GDPR and international data protection standards.

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Direct Contact

For any privacy-related questions or concerns, you can contact our Data Protection Team directly.

01 Introduction

Welcome to 77 Joya. Our Privacy Policy This describes in detail our commitment and approach to protecting your personal data. When you use the 77 Joya website or app, register, or use any of our services — you are considered to have agreed to this Privacy Policy.

We believe transparency is the foundation of trust. That's why it's our responsibility to clearly inform you what data we collect, why we collect it, and how it is used. This Privacy Policy Reading it in full will give you a complete understanding.

💚 In brief: 77 Joya uses your data solely to improve platform services and meet legal obligations. Your data is never sold.

02 What Data We Collect

77 Joya collects data in several ways. The details are outlined below:

Data Collected Directly From You

  • Identity Information: Name, date of birth, National ID number or passport number.
  • Contact Information: Mobile number, email address, current address.
  • Financial Information: Mobile banking numbers (bKash, Nagad, Rocket), transaction history.
  • Account Information: Username, password (encrypted), security questions.
  • KYC Documents: Photos and documents submitted for identity verification.

Automatically Collected Data

The following information may be collected automatically while you use the platform:

Data Type What We Collect Purpose
Device Information Device model, OS, browser Platform Optimization
IP Address Your internet connection's IP address Fraud Prevention
Usage Data Login time, betting history, page visits Service Improvement
Location Data Approximate Geographic Location Regulatory Compliance
Cookie Data Session token, preference settings User Experience
ℹ️ Note: We never store your password in plain text. Passwords are always encrypted using a one-way hashing algorithm.

03 How We Use Your Data

77 Joya uses collected data solely for the following purposes:

  • Account Management: To handle registration, login, identity verification, and account security.
  • Service Delivery: To process betting, casino games, deposits, and withdrawals.
  • Customer Support: To address your complaints, questions, and support needs.
  • Fraud Prevention: To detect suspicious activity and maintain the security of the platform.
  • Legal Obligation: To comply with AML (Anti-Money Laundering) and KYC regulations.
  • Personalized experience: To show you offers and content tailored to your preferences.
  • Sending Notifications: To keep you informed about promotions, bonus offers, and important updates (you can opt out at any time).
  • Platform Improvement: To analyse usage patterns and continuously improve our services.
💚 We never sell your data to advertisers or third parties. All purposes for which your data is used are stated here.

04 Who We Share Your Data With

77 Joya shares data with third parties only in limited circumstances and strictly where necessary:

Payment Processors

Necessary data is shared with mobile banking services such as bKash, Nagad, and Rocket to process transactions. This information is used solely for payment processing purposes.

Legal Authorities

Information may be disclosed to fulfil legal obligations pursuant to court orders, government directives, or regulatory authority requests. Due legal process is followed in all such cases.

Technology Service Providers

Limited data may be shared with trusted technology partners for server hosting, cybersecurity, and analytics services. These partners are contractually bound to uphold the same privacy standards.

ℹ️ No third party may use or disclose your data without explicit authorisation from 77 Joya. Strict data protection agreements are in place with every partner.

05 Cookie Policy

77 Joya uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that remember your preferences and session information.

Types of Cookies We Use

  • Essential Cookies: These cookies are essential for maintaining login sessions and ensuring security. Disabling them will prevent the platform from functioning properly.
  • Functional Cookies: Remembers your language preference, theme settings, and more.
  • Analytics Cookies: To understand how you use the platform — helping us improve our services.
  • Security Cookies: Used to prevent unauthorised access to your account.

You can disable non-essential cookies through your browser settings. Please note that disabling essential cookies will prevent you from logging in or making transactions on your account.


06 How Long We Retain Your Data

77 Joya does not retain any data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

  • Account Information: For as long as the account remains active and for a maximum period after closure of 5 years
  • Transaction Details: As required by legal obligation 7 Years
  • KYC Documents: As directed by regulatory authorities 5 years
  • Cookie Data: Session cookies are deleted as soon as you close your browser. Persistent cookies last a maximum of 1 year
  • Support Conversations: From the date of last contact 2 years

After the specified retention period, data is automatically and securely deleted or anonymised.


07 Your Rights

As a 77 Joya user, you have certain important rights regarding your personal data:

Right to Access

You may request to know what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

Under certain circumstances, you may request the deletion of your data (unless retention is required by law).

Right to Restrict Processing

You may request that we stop using your data for specific purposes.

Right to Data Portability

You may request a download of your data in a common, portable format.

Right to Opt Out of Marketing Communications

You can opt out of receiving promotional emails or SMS at any time. Service-related notifications will remain active.

To exercise these rights support@77joya.click. We'll do our best to respond within 30 business days.


08 Protection of Minors

77 Joya is a platform strictly for adults (18+). We do not knowingly collect personal information from anyone under the age of 18.

  • Age is verified at registration, and minors are not permitted to create an account.
  • If we become aware that any data has been inadvertently collected from a minor, it will be deleted immediately.
  • Parents or guardians may request the deletion of their child's data.
💚 Parents and guardians are advised to use parental control software and monitor their child's internet activity.

09 Privacy Policy Updates

77 Joya may, where necessary, update this Privacy Policy may be updated. When changes are made, we will:

  • Send a notification to your registered email.
  • Display a notification on the platform.
  • Update the "Last Updated" date at the top of this page.

For significant changes, at least 15 days prior you will be notified. Continued use of the platform following any changes will be considered your acceptance of the updated policy.


10 Contact

For any privacy-related questions, complaints, or requests, please contact our Data Protection Team:

  • Email: support@77joya.click
  • Live Chat: Available on the platform 24/7 in Bengali.
  • Response Time: Usually within 2–3 business days.
💚 Your privacy isn't just a policy to us — it's a responsibility we take seriously every day. Feel free to reach out with any questions.

Your Data Is Secure — Get Started Now

Register with 77 Joya and enjoy a secure betting experience.

Responsible Gaming Commitment

77 Joya believes in responsible gaming. Set your limits and play mindfully. To learn more, Responsible Gaming View page.

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